Welcome To Vera Essence
Welcome To Vera Essence
At Vera Essence, we believe in the power of pure, transformative skincare. Born from the experience of discovering the life-changing effects of high-performance formulas, our vision is to share this beauty with others — especially those navigating the diverse climates and lifestyles across Australia.
Whether you're a local or settling into a new environment, Vera Essence delivers premium skincare that targets hydration, sensitivity, barrier repair, and radiance — empowering you to feel confident and truly at home in your skin.
We offer high-performance skincare that enhances both skin health and self-confidence. At Vera Essence, we focus on what truly matters — science-backed formulations that deliver results. Every product in our collection is chosen with care, designed to bring out the best in your skin.
With a focus on simplicity and efficacy, we are here to offer skincare that’s not only effective but feels deeply personal, ensuring that everyone can embrace their skin with confidence, comfort, and ease.
At Vera Essence, our core values serve as the foundation of who we are and how we operate. Every product we offer, every decision we make, and every customer interaction we have is guided by these principles:
We are committed to providing only 100% genuine skincare products, sourced directly from authorised and verified suppliers. Our promise is rooted in transparency and trust — ensuring our customers always know exactly what they’re getting.
We believe in results you can see and feel. Each product in our collection is carefully selected for its proven performance and ability to support healthy, balanced skin across a wide range of concerns.
Skincare should be accessible, inclusive, and supportive of all skin types and lifestyles. Our range is thoughtfully curated to cater to diverse needs, making effective skincare approachable for everyone.
We value clarity and ease. From streamlined routines to informative guidance, we aim to simplify skincare — making it less overwhelming and more empowering.
Our customers are at the heart of everything we do. We prioritise responsive service, personalised support, and a seamless shopping experience because your satisfaction and confidence matter most.
We uphold the highest standards of ethics and responsibility in everything — from our sourcing practices to our brand communication. Our commitment to quality, honesty, and long-term value never wavers.
At Vera Essence, we believe beauty begins with balance. Our mission is to celebrate skin in its purest form — not by covering it, but by caring for it. We embrace the art of thoughtful skincare, bringing you the finest innovations rooted in nature and refined by science.
Each formula is carefully chosen to nourish, protect, and revive, supporting skin that feels as good as it looks. With every product, we aim to empower your daily ritual with honesty, quality, and lasting results. Because healthy skin isn’t a trend — it’s your foundation for beauty, confidence, and self-care.
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These products have been amazing travel buddies, especially the hydrating face wash in the collection! Great size for easy travel and products last you a good while too, only disappointment for me was not receiving the travel pouch in the description.
The texture is gel which is new to me but the fragrance and texture are absolutely amazing. Totally would recommend it especially for those like me who don't use makeup after.
I love this sunscreen so much that I bought it for all of my family. It's lightweight. It does turn the skin a bit oily after travelling, only because I have oily skin to begin with. But other than that, I love it. Doesn't leave a white cast either. I'm waiting for the newer one. Apparently it's better than this one. So fingers crossed 🤞🏽.
Great service and on-time delivery. I was so happy to find all my K-beauty favourites available locally, no more waiting weeks for international shipping!
My skin felt softer and less inflamed after use. The pads are pre-soaked and easy to use, making them perfect for travel or quick skincare routines. Light and not sticky. The fragrance is light and refreshing, not overpowering.
At Vera Essence, we work efficiently to get your order to you without delay. Here’s what you can expect: Processing Time: Orders are processed within 24 to 48 business hours (Monday to Friday, excluding public holidays). Dispatch Location: All orders are shipped from our Sydney-based warehouse. Tracking Notification: Once dispatched, you’ll receive an email with a tracking link so you can monitor your parcel’s journey in real time.
Yes, Vera Essence currently ships exclusively within Australia. We partner with Australia Post to ensure safe and reliable delivery, including to PO Boxes and Parcel Lockers. Whether you’re in a metropolitan area or a remote location, we aim to make Korean skincare accessible wherever you are in the country.
To make your experience seamless and flexible, Vera Essence offers the following flat-rate shipping options: Orders under $75 AUD: - Standard Shipping: $10 AUD - Express Shipping: $15 AUD Orders $75 AUD and over: - Standard Shipping: FREE - Express Shipping: $5 AUD All available shipping methods and costs will be clearly displayed at checkout before payment is completed.
At Vera Essence, we use delivery timeframes estimated by Australia Post, which commence from the date of dispatch, not the order date: - Standard Shipping: Approximately 2 to 8 business days - Express Shipping: Approximately 1 to 4 business days Delivery times may vary depending on your location and whether your address falls within the Australia Post Express Post network. Please note that delays may occur due to external factors such as public holidays, severe weather, or high-volume seasons.
Absolutely. At Vera Essence, we believe in keeping you informed every step of the way. Once your order has been dispatched, you’ll receive a confirmation email with a tracking link, allowing you to monitor your parcel’s journey in real time via Australia Post or our designated delivery partner. This ensures full transparency and peace of mind until your skincare essentials arrive.
At Vera Essence, your satisfaction is our top priority. We understand how important your order is, and we’re here to make things right if something goes wrong. Contact Us Promptly: If your package arrives damaged or doesn't show up at all, please email us at info@veraessence.com.au as soon as possible. Include the Following Details: - Your order number - Photos of the damaged items and packaging (if applicable) Our Process: We’ll contact Australia Post (or the assigned courier) to launch an investigation. Once the issue is confirmed, we’ll offer you a choice of: - A full refund, or - A replacement item, depending on your preference We’re Here to Help: Our goal is to ensure your Vera Essence experience is smooth, trustworthy, and always satisfying — even if things don’t go as planned.
At Vera Essence, we rely on the information you provide to deliver your order accurately and on time. It’s important that you double-check your shipping address at checkout. If an incorrect address is entered and the order is dispatched, we are not liable for the misdelivery. Any redelivery or return-to-sender shipping fees will be the customer’s responsibility. If an incomplete address is provided, we’ll attempt to contact you before dispatch. However, if we are unable to reach you promptly, delays may occur. To avoid complications, please ensure your address details are complete and correct before placing your order.
If your order has not yet been dispatched, we may be able to accommodate your request to change the shipping option. Please contact us as soon as possible at info@veraessence.com.au with your order number and the new shipping preference. While we’ll do our best to assist, changes are not guaranteed once the packing process begins.
